Chapter 4 of the book Theory of Constraints in Practice

We continue publishing Jelena Fedurko’s article Whatever We Do or Say Is for a Purpose (Part 2).  The continuation of the article looks into:

  • Using the communication patterns discussed in Part 1 for communicating the major TOC logical tools: the U-Shape, the Cloud, the Negative Branch Reservation (NBR), the Injection;
  • Major stages of the change implementation process
  • How to persuade the relevant people to go for change

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