Technical Procedures and Reports – Management needs to get information about the progress of the orders. Some of the injections are activated through technical procedures – usually with the help of IT programs.

Managerial Procedures and Reports – establish what decisions and actions should be taken by management in order to ensure on-time delivery. Many times these decisions are carried out through the use of IT programs.

 Source: Oded Cohen and Jelena Fedurko, Theory of Constraints Fundamentals, 2012